KGMU Appointment Booking
King George’s Medical University, Lucknow
Skip the queues and book your consultation at King George’s Medical University from the comfort of your home. Safe, fast, and easy.
Why Book Online?
No need to travel to the hospital early morning.
Save hours of waiting in long registration lines.
Guarantee your token before you leave home.
Choose your preferred date and available slot.
Official Government-backed secure booking system.
Instant confirmation via SMS to your mobile.
Why KGMU?
Trusted Legacy
One of UP’s oldest and most prestigious medical institutions with world-class specialists.
Advanced Care
Equipped with high-end diagnostic tools and specialized departments for every need.
Affordability
Get premium medical care at government-regulated rates, significantly lower than private clinics.
Patient Support
Free Treatment: Patients with a valid BPL card are eligible for subsidized or free care.
Supervision: As a premier teaching hospital, consultations are often supported by resident doctors under the direct supervision of senior specialists.
Two Ways to Book
Official Website
Fastest method available 24/7
Official Government Portal
Simply login with your mobile number, select KGMU, and pick your date. Ready in 5 minutes.
Phone Helpline
Call our registration desk
Note: Phone lines are often busy. If you cannot get through, please use the website (Method 1) for instant booking.
How to Book Online – Full Details
Complete Step-by-Step Guide for KGMU Appointment
Before You Start
You need a phone or computer with internet. The whole process takes only 5-10 minutes. Follow each step carefully.
Open Your Browser
Open any browser on your phone or computer. Type this: ors.gov.in/orsportal/
Press enter or go button.
Make Your Account First Time
If this is your first time you need to make an account. Look for a button that says Login or Register. Click on it.
Now you see two choices:
Choice 1 – Use Mobile Number
- Type your 10 digit mobile number
- Click on send OTP button
- Wait few seconds
- You will get a message on your phone with a code
- Type that code on the website
- Now you are logged in
Choice 2 – Use ABHA Health Card
- If you have ABHA health card you can use that
- Click on create ABHA ID button
- Fill all the details they ask
- Complete the process
- Then use it to login
💡 Tip: Most people use mobile numbers. It is easier.
Add Family Members (If You Want)
After you login you can add your family members. You can add up to 6 people under one mobile number.
Why do this? Because then you can book for your mother or father or children also. You don’t need different accounts for everyone.
To add family member:
- Look for add family member option
- Click on it
- Fill their name and age and gender
- Save it
You can skip this step if you want to book only for yourself.
Now Book the Appointment
Look for a button that says Book Appointment. Click on it.
You will see two options:
- • In-person visit (you go to hospital)
- • Remote consultation (doctor talks on video call)
Most people pick in-person visits.
Pick Your State & Hospital
Find Uttar Pradesh in the state menu. Then find King George’s Medical University in the hospital list.
💡 Tip: Some people also call it KGMU. Both names are for the same hospital.
Pick Which Doctor You Need
Now you see a big list of departments. Each department is for different health problems.
General Medicine
For normal fever, body pain, cough and stomach problems. If you don’t know which doctor to see then pick this one.
Cardiology
For heart problems like chest pain or heart beating fast or blood pressure issues.
Orthopedics
For bone problems. If you have back pain or knee pain or broke a bone then pick this.
Dermatology
For skin problems like rashes or itching or pimples or any skin disease.
Pediatrics
This is for children. All child health problems come here.
Obstetrics & Gynecology
For women’s health. Pregnancy check ups and other women problems.
Ophthalmology
For eyes. If you cannot see properly or have eye pain or eye infection.
ENT
Ear Nose Throat doctor. For ear pain or nose bleeding or throat infection.
Neurology
For brain and nerve problems. Headaches that don’t go away or dizziness or paralysis.
Gastroenterology
For stomach and liver problems. If you have acidity or liver disease or digestion problems.
Nephrology
For kidney problems.
Urology
For bladder and urine problems.
Psychiatry
For mental health. Depression or anxiety or sleep problems.
General Surgery
When you need an operation.
Dentistry
For teeth problems. Toothache or cavity or gum problems.
Emergency Medicine
Only for very urgent cases. But for emergencies it is better to go directly to the hospital.
Pulmonary Medicine
For breathing problems. Asthma or lung disease or TB.
Oncology
For cancer treatment.
Plastic Surgery
For burn treatment or cosmetic surgery.
Rheumatology
For joint pain and arthritis.
Endocrine Surgery
For thyroid and hormone problems.
Geriatric Care
Special doctors for old people above 60 years.
Radiology
For X-ray and CT scan and MRI.
Community Medicine
For general health advice and vaccination.
Pick Date & Time
Click on the date you want in the calendar. Then pick a time slot (like 9:00 AM). Morning slots fill fast!
Fill Information & Confirm
Fill in the patient’s full name, age, and gender. Write your problem clearly. Check everything again, then click Confirm.
⚠️ Important: Write everything correctly. If you write wrong details you may have problems at the hospital.
Confirmation Message
You will get an SMS with your date, time, and a special code. Show this at the hospital.
Save this message. Don’t delete it. You need to show this at the hospital. You can also take a screenshot or print it.
What to Do on Appointment Day
Complete Guide for Your Hospital Visit
Before Leaving Home
Reach Hospital on Time
KGMU Hospital Address
Shah Mina Road, Chowk Area
Lucknow, Uttar Pradesh 226003
At the Hospital
⚠️ Don’t Go to Normal Counter!
Look for a counter that says “Online Appointment” or “ORS Appointment”. This counter has less people. This line is faster.
- Show your message or printed slip to the person at the counter.
- They will check your details on the computer.
- Then you pay ₹50 registration fee. They give you a receipt and a token number.
Your Token Number is Important
This tells you when it is your turn. Keep this token safe with you.
Wait for Your Turn
Where to Wait
Go to the waiting area of your department. Look at the screen or listen for announcements. They will call your token number. When your number comes, go inside to see the doctor.
After Seeing Doctor
During Your Consultation
The doctor will check you and ask questions. Tell the doctor everything clearly.
What Doctor May Give You
Doctors may write medicines or ask for tests like blood tests or X-rays. They may give you another appointment for follow-up.
Hospital Timing
Official Schedule for KGMU Departments
OPD Hours
Outpatient Department services are available from morning until early afternoon.
Registration
Please ensure you are in line before 12:00 Noon to secure a consultation.
Pro Tip
Counters are very busy. Arriving by 8:15 AM is highly recommended to avoid long wait times.
🔄 Reschedule or Cancel
Follow these steps to change your visit date
Cannot come on your date? Don’t worry. You can easily change it online.
Steps to Change
Please cancel at least 24 hours before your time.
📞 Help & Support
Direct contact for KGMU Hospital
❓ Frequently Asked Questions
Find Quick Answers to Common Queries
How can I book without internet or smartphone?
You can go to any cyber cafe. They will help you book for ₹20-30 rupees. You can also use any computer with internet – laptop or desktop at home or cyber cafe.
Or ask a friend or neighbor who has a smartphone to help you. If you don’t have any device, you can go directly to the hospital and get an appointment in person.
What are the total fees I need to pay?
Registration fee is ₹50 at the counter. Consultation fee depends on the doctor – some are free, some charge ₹100 to ₹200 maximum.
If you are very poor you can apply for a free treatment card.
Can I book for my family members?
Yes. You can book for your parents, children, or anyone. Just add them as family members in your account first. You need their basic details like name and age. You don’t need their phone number separately.
Will I get appointment on my preferred date?
Not always. If slots are full, you have to pick a different date. Popular departments like cardiology and orthopedics fill up fast. Book at least 2-3 days in advance. Same day appointments are rarely available.
What if I’m early or late for my appointment?
If early: You can reach the hospital earlier but doctors call patients by token number and time slot. Come 15-30 minutes before your time.
If late: If you are very late your appointment may get cancelled. Usually they allow 30 minutes delay.
What should I bring for registration?
Bring your phone with confirmation message and any ID card (Aadhar card, voter card, or driving license). If you have old prescriptions or medical reports, bring them also.
How do I cancel or reschedule my appointment?
Login to ors.gov.in with your mobile number. Go to your appointments and click on cancel or reschedule. Pick a new date and confirm.
Can I get video consultation instead of visiting?
Yes. KGMU has telemedicine. When you book, select “Remote Consultation”. The doctor will call you on video at your appointment time.
What happens in an emergency?
For emergencies don’t book online. Go straight to the emergency department. It’s open 24 hours every day.
Emergency conditions:
- Severe chest pain or difficulty breathing
- Heavy bleeding or unconsciousness
- Severe accident or very high fever
Is the online booking safe?
Yes. This is an official government portal. Don’t share your OTP code with anyone. Use any modern browser like Chrome or Safari.
💡 Important Tips
Follow These for a Smooth Hospital Visit
Book Early Plan your visit and book your appointment as soon as possible. Avoid last-minute rushes.
Active Number Keep your mobile number active. All important SMS updates will be sent there.
Come Early Arrive early in the morning to beat the peak crowds and finish faster.
Old Documents Always bring your previous medical reports and prescriptions for reference.
List Questions Write down questions for your doctor beforehand so you don’t forget anything.
Hospital Pharmacy Purchase medicines from the internal pharmacy; they are often cheaper than outside shops.
One-time Fee Your registration fee covers the entire day, even if you see multiple doctors.
Senior Citizens Patients over 60 should inform the counter for potential priority assistance.
Save Receipts Keep all your payment receipts safe for insurance or future claims.